Primespeak Face-to-Face Workshops
Singapore Skyline

Singapore (One Farrer Hotel: 1 Farrer Park Station Rd, Singapore 217562)
Sunday 16th of July
9:00 – 17:00
Workshop Schedule:
9:00 - Workshop starts
Morning tea: 10.40 (15 min)
Lunch: 12.45 (45 min)
Afternoon tea: 15.00 (15 min)
17:00 - Workshop Ends

Kuala Lumpur (The Dental City: Level 5, Wisma Bentley Music, No.3, Jalan PJU 7/2, Mutiara Damansara, 47810 Petaling Jaya, Selangor, Malaysia)
Tuesday 5th of December
9:00 – 17:00
Workshop Schedule:
9:00 - Workshop Starts
Morning tea: 10.40 (15 min)
Lunch: 12.45 (45 min)
Afternoon tea: 15.00 (15 min)
17:00 - Workshop Ends
Kuala Lumpur Skyline

Prices for Singapore

  • Dentists: $1597 SGD

Discounts

  • Early bird Discount for Dentists (For Registrations Before 16th July 2023):$1297 SGD (Save $300!)
  • Team members (all dental staff excluding dentists): $797 SGD (Save $800!)
  • Alumni Refresher (for dentists who have attended Primespeak before):$1097 SGD (Save $500!)

Prices for Kuala Lumpur

  • Dentists: 3997 RM

Discounts

  • Early bird Discount for Dentists (For Registrations Before 15th November 2023): 2997 RM (Save 1000 RM!)
  • Team members (all dental staff excluding dentists):1997 RM (Save 2000 RM!)
  • Alumni Refresher (for dentists who have attended Primespeak before):2497 RM (Save 1500 RM!)

Note: For all workshop attendees that do not reside in KL, we have secured a Special Corporate Discount for you, with One World Hotel in KL! Simply notify us via email to support@dpacademy.org and we can book a Superior Room for you for only 345RM per night (includes complimentary breakfast)!

Course Objective

Primespeak is a counter-intuitive approach that removes the uncomfortable sales-pitch and any perception of pressure, Primespeak makes the process for optimum case acceptance easier, more comfortable, and above all ethical. Primespeak has proven itself as a unique and effective approach to achieve an enhanced patient experience, increased case acceptance, increased patient retention and referrals.

This is a course that was developed from over 26 years of:
  • working one-to-one with patients,
  • discovering what patients want to know,
  • delivering it in a way that helps them to understand and want the treatment that they need grow your case acceptance and to increase patient loyalty
Primespeak Seminar’s success has been due to its ability to support participants to:
  • Remove any perception of sales pressure
  • Take the stress out of communicating with patients
  • Increase patient ownership of their dental conditions
  • NEVER be rejected
  • Bridge the gap between what a patient thinks they need and what you think they need
  • ALWAYS maintain trust and rapport with patients
Course Program

In this 1-day workshop, you will learn how to present treatment options and get your patients to make informed decisions while building trust and long-lasting relationships.

Agenda:
  • Primespeak Overview & Objectives
  • Two Rules of Ethical dentistry
  • Five Laws of Patient Behaviour
  • Communication Zones
  • Trust Builders and Trust Busters
  • Strategic Thinking Approach
  • Tools and Techniques for the Pre-Clinical Discussion
  • Pre-clinical Discussion Demo & Skills Practice
  • Tools and Techniques for the Clinical Exam
  • Clinical Exam Demo & Skills Practice
  • Tools and Techniques for the Consultation
  • Consultation Demo & Skills Practice
  • Next steps for Implementation

Registration Form